The Silent Treatment

It's an old advertising cliche: "The client loves it but......". A phrase usually followed by what the client really thinks. The fact is, we often dislike providing criticism that sounds, well, critical. Particularly when it has to be delivered in person. Essanay, the studio that achieved fame with the silent movies of Charlie Chaplin, had…

Information Graphics: Charles Minard

Napoloeon's invasion of Russia of 1812  was a turning point in the Napoleonic Wars, as it had the effect of reducing the Grande Armée to a tiny fraction of it's original strength. This was not only an event of epic proportions it was also of momentous importance for European history, since it triggered a major…

Persuasion vs Education

In this powerful TED Talk by Benjamin Zander, the music director of the Boston Philharmonic Orchestra neatly illustrates the fact that the most powerful way to change entrenched opinions and behaviours is often more like education than persuasion. And as with all great teachers, in Zanders case, this is coupled with large amounts of charisma…

Prussian Blue

When you experience something that seems to defy classification, you tend to experience it in a more vivid, more visceral fashion.  The more you struggle to find a suitable narrative to explain it, the more deeply involved you become. What's more, whatever you experience in this manner, tends to touch you and stay with you…